I called late on a Saturday night with a crashed system and the tech from Legend not only called me back right away, but was able to trouble shoot the problem over the phone and we were back up and running. It is good to know we can call on them for just about anything, anytime!
Lifesaver!
Lifesaver!
Right before the start of our show our lighting system stopped responding. After exhausting my knowledge of potential problems/solutions I called Legend’s emergency line. After just a few minutes I got a call back and through a methodical process from point A to point B we discovered someone had put a power strip and a computer inline in our system. Not only was it not supposed to be there it was the culprit of a blown circuit for our DMX splitter. A simple removal of the power strip and computer and plugging the splitter back in and we were back in business.
They were both responsive and friendly on the phone even though it was late on a Saturday night.
